If you are stuck, help is close by.
Search the help centre
Use the search box at the top of this help centre to find an article on what you are trying to do.
Raise a ticket
Click Support in your shop sidebar to open the support portal, then choose Support tickets → New ticket. Because you are signed in, your ticket is linked to your shop automatically, so we have the context to help. You will get replies here and by email.
Tips for a fast answer
- Tell us what you were doing and what happened.
- Include the job or customer reference if it is relevant.
- Let us know if anything is blocking you so we can prioritise.